Ontario, Canada, Canadian Niagara Power Inc. a wholly owned subsidiary of FortisOntario Inc signed a multi-year contract with iConnectiva to enhance their Network Infrastructure & provide a better customer service to approximately 65000 customers.
We are extremely honored that CNP has chosen iConnectiva ONEVIEW OSS to provide consulting, operations optimization, deployment and integration services. Options include a build, operate and transfer approach or outsourced network management services that leverage the iConnectiva Network Operations Center (iNOC). “Said Adam Maghrouri”, President of Americas at iConnectiva.
These days the main challenge the utilities face with the advent of Smart Grid is the increased complexity of managing the communications services that deliver Smart Grid applications. Multiple wired and wireless telecommunications technologies will be leveraged to deliver Smart Grid. There will be a literally an explosion traffic to support multiple applications including SCADA, metering, video, voice and more. ”Added Maghrouri”
CNP will be able to maintain a highly reliable communication network services by gaining end-to-end visibility into what is happening in the network, iConnectiva solution will also provide CNP a business-oriented view of network performance.
iConnectiva OSS Solutions will provide CNP the ability to respond quickly to outage & emergencies by making informed, real-time decisions based on root cause analysis and service impact, reduce the down time & generate automated trouble ticket and alarms.
iConnectiva will be also assisting CNP with improving their operational efficiency by ensuring operational procedures are followed & simplify multi-vendor, multi-technology across the board.
By leveraging our extensive experience to help utilities integrate and optimize the use of OSS products to achieve maximum results. We use a proven methodology that leverages industry standards such as TeleManagement Forum (TMF) Frameworx and Information Technology Infrastructure Library (ITIL) to deliver solutions that meet each utility’s specific requirements. “Continued Maghrouri”.
About iConnectiva:
iConnectiva is an Analytics Solutions, OSS/BSS & Infrastructure Solutions provider with vast experience in a wide variety of Telecommunications, Utilities, Financial, Enterprise environments.
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