Carpentersville, IL 3/12/2012 9:15:49 PM
News / Business

Shannon's Pet-Sitting receives Better Business Bureau's Complaint Free Award

Shannon's Pet-Sitting earned the Better Business Bureau’s highest award for excellence in 2011, the Complaint Free Award. This Complaint Free Award is awarded exclusively to Better Business Bureau (BBB) Accredited Businesses, recognizing their commitment to complete customer satisfaction.

On February 10, 2012 Shannon's Pet-Sitting based out of Carpentersville, IL earned the Better Business Bureau serving the Chicago & Northern Illinois' Complaint Free Award for 2011. This is quite the achievement for the in-home pet care business that has been accredited with the Better Business Bureau since 2010 and maintains there A+ rating.

"Your company's Commitment to customer service excellence pays dividens in many ways. We are pleased to recognize your business for superior performance in the area of ethical business practices and encourage you to continue your commitment to total customer satisfaction." - Steve J. Bernas, President & CEO of the Better Business Bureau serving Chicago and northern Illinois.

Owner Shannon Cole prides herself on being a sole proprietor. "As the sole proprietor pet sitter, when you hire "Shannon’s Pet-Sitting" you get   "Shannon" every time. This allows me to maintain a personal relationship with my clients and form an invaluable bond their pets." Shannon’s Pet-Sitting continues to wow clients and pet owners by going above and beyond in customer service.

"This is our 3rd time using Shannon, I would not even think of using a different pet sitter. We just lost one of our dogs one week before vacation and were very hurt; Shannon sent us a card and a beautiful memento as well as a tribute on her Facebook page. It is apparent that she LOVES her work and the critters she watches.

When we were gone on vacation Rocky was not eating well so Shannon concocted a special dinner for him so he would eat! (Yes she cooked for our Rocky!) She texted me on vacation to ask permission to take him on a walk and then put pictures online of a very happy pooch that just lost his room mate and his family all in one week! When I got home the fish were fed, the mail was on the island, the house was spotless and the dishes were even done! Do not hesitate to use Shannon, she is the real deal! THANK YOU SHANNON! - Mike Smalley.

Over the years Shannon’s Pet-Sitting has built a strong reputation and rapport with the local veterinary clinics. Shannon enjoys working with multiple animal rescues and non-profit charitable organizations by participating in community fundraising events and donation programs. In 2011 Shannon  became involved in The 2 Million Dogs Foundation The 2 Million Dogs Foundation is committed to discovering the common links between canine and human cancers and the causes of these cancers through comparative oncology research. Raising a total of $1,120.00 for the event she was acknowledged as the top single fundraiser.

Earlier this year Shannon’s Pet-Sitting was also awarded the prestigious 2011 Angie’s List Super Services Award, an honor bestowed annually on approximately 5 percent of all the businesses rated on the nation’s leading provider of consumer reviews on local service and health providers.

Providing care in the pet owner's home and specializing in areas of pet sitting that include pets with behavioral problems, medical needs, and senior pets - Shannon's Pet-Sitting continues to prove they are Chicago's Northwest Suburbs Ultimate in Compassionate & Professional Pet Care!

Press & Media Contact:
Shannon Cole
Shannon's Pet-Sitting
Carpentersville, IL - USA
(847) 987-4322