Rochester, NY 7/30/2009 7:57:13 PM
International Business Machines, IBM - Moves Out New Branch Management System
INTERNATIONAL BUSINESS MACHINES
INTERNATIONAL BUSINESS MACHINES, IBM
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IBM today announced that it has completed a two-year design, implementation and training project for BMW. IBM's system combination will centralize customer service and retail processes for 19 branches across Germany, which will reduce costs and improve efficiencies.
Based on SAP Automotive, the new system will allow BMW to further integrate vehicle and motorcycle sales processes, after sales and parts delivery processes. The implementation also includes an integrated finance solution. The new ERP system is intended to give employees at all BMW branches a uniform view of customers, vehicles and transaction processes. It improves internal networking of branches and ensures additional transparency.
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