Rochester, NY 8/11/2009 7:11:38 PM
Pre Market - Symantec Corporation, SYMC - Symantec Helps Develop Operational Efficiencies
Symantec Corporation
Symantec Corp. recently release Symantec Workflow 7.0 and Symantec ServiceDesk 7.0 this is to help businesses maximise efficiencies and achieve significant cost savings by connecting people, processes and information. Workflow 7.0 will enable costumers enforce policies, automate repetitive tasks and accelerate the delivery of IT and business processes. While Symantec ServiceDesk 7.0 will offer costumers a new process driven and powerful ITIL-based incident, problem, change, release and knowledge management tool that improves availability and service levels.
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“Organisations today are looking for ways to improve efficiencies, increase compliance and reduce costs while leveraging existing systems and resources, and building out their IT organisation as needed,” said Francis deSouza, senior vice president, Enterprise Security Group, Symantec. “Both Workflow 7.0 and ServiceDesk 7.0 provide immediate customer benefits through process automation to shorten timelines and manoeuvre through organisational structure while maintaining accountability and ensuring compliance.”
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