Wipro Technologies, the global IT services business of Wipro Limited (NYSE:WIT - News) today announced that it has undertaken a key initiative to strengthen the consulting and customer management skills of its frontline employees.
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The EAS (Enterprise Application Services) Consulting Academy aims to go beyond training to inculcate the right engagement behavior at an early stage that will go beyond improving customer satisfaction.
The academy offers a six month certification programme to all Wipro employees who are involved in delivering consulting solutions to our clients. The program includes a combination of class room sessions followed by implementation of the learnings at the client workspace.
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