Atlanta, GA 8/18/2009 10:38:30 PM
News / Business

AltiGen (NASDAQ: ATGN) Phone System Recoups Investment in Less Than Six Months

AltiGen Communications, Inc. (NASDAQ: ATGN), recently announced that its VoIP solution has provided significant return on investment for accounting firm member Gifford & Cox, LLC.  


Gifford & Cox, LLC is a firm of Certified Public Accountants and Consultants with offices across Western Nebraska. The firm's services are provided to closely held companies and family owned businesses such as tax planning and preparation, accounting and auditing. 


"Our firm maintains offices in four cities during tax season," noted Gifford & Cox Partner Kyle Gifford. "During the rest of the year, we provide services from two offices. We had traditional phone systems in each location, and adapting to the seasonal increase and decrease in staff was difficult and expensive to maintain. These limitations made it difficult for staff and clients to communicate. It also directly impacted customer satisfaction, as well as the amount of time accountants were able to spend with clients. While looking for a solution, we were referred to AltiGen by Gary Boomer, the founder of the accounting association Boomer Technology Circles

 

"The AltiGen solution is the ideal architecture for multi-location organizations like Gifford & Cox," noted AltiGen partner Brian Gregory of Network Innovations. "The AltiGen platform provides seamless connectivity and a single system view for all of the firm's employees, irrespective of where they happen to be working at that moment." 


"I am personally capturing 15-30 minutes of billable time each day that without a doubt I've been missing over the years," added Gifford. "When we factored this across our entire team, we found we would be able to recoup our entire investment in the AltiGen system within six months. Even better, we've made it much easier for our clients to work with us."

 

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