AltiGen
Communications, Inc. (NASDAQ: ATGN), recently announced that its VoIP solution
has provided significant return on investment for accounting firm member
Gifford & Cox, LLC.
Gifford &
Cox, LLC is a firm of Certified Public Accountants and Consultants with offices
across
"Our firm maintains offices in four
cities during tax season," noted Gifford & Cox Partner Kyle Gifford.
"During the rest of the year, we provide services from two offices. We had
traditional phone systems in each location, and adapting to the seasonal
increase and decrease in staff was difficult and expensive to maintain. These
limitations made it difficult for staff and clients to communicate. It also
directly impacted customer satisfaction, as well as the amount of time
accountants were able to spend with clients. While looking for a solution, we
were referred to AltiGen by Gary Boomer, the founder of the accounting
association Boomer Technology Circles
"The
AltiGen solution is the ideal architecture for multi-location organizations
like Gifford & Cox," noted AltiGen partner Brian Gregory of Network
Innovations. "The AltiGen platform provides seamless connectivity and a
single system view for all of the firm's employees, irrespective of where they
happen to be working at that moment."
"I am personally capturing 15-30 minutes of
billable time each day that without a doubt I've been missing over the
years," added Gifford. "When we factored this across our entire team,
we found we would be able to recoup our entire investment in the AltiGen system
within six months. Even better, we've made it much easier for our clients to
work with us."
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