IS ‘DOCTOR-PATIENT COMMUNICATION’ AN OXYMORON?
PHYSICIAN,
In Your Doctor Said What (LifeSuccess Publishing, March 2007), Dr. Wurzbacher presents a controversial look at how physicians practice medicine and attempt communication. A physician herself, Dr. Wurzbacher prides herself on trying to understand her patients, but notes that this is something that did not come naturally or easily: “I recognized that I wasn’t a good communicator early in my career. The Emergency Department is one of many places where being good at communication is crucial since you have no records to work with and a short amount of time to glean information and make a diagnosis. I had to learn how to communicate with my patients and how to really listen to them.”
In Your Doctor Said What, Dr. Wurzbacher addresses such issues as: why there are problems with communication between doctors and patients, why doctors act as they do, how to be prepared for your doctor’s visit, how to make the most of your time at the doctor’s office, how to be persistent with your doctor to get answers, and more. Moreover, Dr. Wurzbacher unveils findings from her informal study of patients, which reveals that most patients feel rushed through the system, judged – or even worse, criticized – by their doctors.
While Dr. Wurzbacher points out that she is dealing with a serious issue, she deliberately crafted the book to include humorous stories and anecdotes, and wrote the book in a lighthearted, conversational fashion. According to Dr. Wurzbacher, “It has been said that laughter is the best medicine. My belief is that laughter, combined with sound advice and explanation, is an especially powerful remedy.”
Dr. Wurzbacher says her hope for the book is two-fold: “First, I hope to empower everyone who’s a patient. Stand up for yourself and get the answers you need. Second, I want medical students and physicians to take a hard look at what is really important.”
Dr. Terrie Wurzbacher has been a physician for over 30 years. She lives in
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