Teleco of Phoenix, a nationally affiliated provider of telecommunications solutions for businesses, continues to demonstrate superior customer service while providing companies with valuable communications tools to make doing business easier. A recent demonstration at a local Phoenix business provides insight into how Teleco's products, services, and strategies can work for any business owner.
Teleco of Phoenix, working with ShoreTel business telecommunications solutions, offers network systems that assist in daily office communications, while improving employee accountability with customers, and ramping up overall efficiency, when it comes to information flow from company principals, to the employees on the showroom floor, or at the store level. Teleco offers free and private demonstrations to show how they can assist in streamlining business practices.
Teleco recently gave a hands on demonstration to a local prominent automotive group in January 2013. Mike Lindsley, owner of Teleco, showed managers how they could monitor sales and service calls for compliance, coaching, and training. Further, Lindsley let the group explore additional powerful features of the Shoretel system, such as instant messaging, call recording, voicemail to email, caller history and tracking, and more.
In particular, the automotive group embraced ShoreTel's Instant Messaging application that allows network users to send IMs within the system, via the same interface used for making calls. For businesses that experience a high volume of inter-office communication (especially automotive groups or sales focused companies, this can be an essential feature to improve company-wide performance. System-wide reporting (scheduled through email) is nearly automatic, with businesses having the ability to track inbound and outbound calls, call time, and the number of the calling party. ShoreTel also allows voicemails to be sent to email, the simultaneous ring feature allows two separate devices to ring at once, and top-level administration of the network is as easy as the click of a mouse.
About Teleco of Phoenix
Teleco of Phoenix has a proven track record of success because of the systems and processes that they have implemented within the company. Representatives spend time in the field with customers, setting up programming in advance of the installation of ShoreTel networks. With a solid game plan tailored to meet the needs of every client, Teleco delivers a smooth installation, drastically reducing and often eliminating downtime during the crossover from an existing system to a new one.
Learn more about them at http://www.telecophx.com.
About ShoreTel, Inc.
ShoreTel, Inc. is a provider of business communication solutions offering simple and unified communications platforms, mobile solutions, and applications. Users of ShoreTel systems leverage the power of complete control, and the ability to collaborate and engage with other system users, all for the lowest cost in the industry. Headquartered in Sunnyvale, CA, ShoreTel also operates regional offices and partnerships across the globe. For more information, visit http://www.shoretel.com.
