Award winning benchmarking, sourcing and transformation advisory firm,
Alsbridge, releases a report, Pros and Cons
of Microsoft Lync, offering a guide to enterprises to facilitate the
decision to utilize Microsoft Lync as an enterprise telephony communication
application.
The consideration and potential use of Microsoft Lync for telephony and
unified communications is thought to be a passionate topic inside enterprises
today. The most common challenges faced by infrastructure groups today include;
desktop, telephony, and networking groups. These clearly define support roles
like contracting, deployment, ongoing service support and management all of
which are essential to support Microsoft Lync as telephony and unified
communication engine.
Alsbridge
CEO, Chip Wagner says “Even before ownership and decisions are made, concerning
support and operating structure, enterprises first need to weigh the pros and
cons of a Microsoft Lync investment and then determine how they should proceed.”
Strengths of
Microsoft Lync Solution- Microsoft has come a long way from the early days
of Office Communication Server (OCS), improving their unified communication
offering, capabilities and vision. The capabilities of Microsoft Lync, which
includes instant messaging, presence, video, email and telephony, are highly
robust offering strong value for enterprises.
Weaknesses of
Microsoft Lync Solution - There are numerous
technical challenges and complexities in deploying a Microsoft Lync solution. If one cannot
afford workarounds, delays, and higher than standard labor costs then one should consider other solutions
or hybrids and not put all your eggs in a single basket with Microsoft.
The report further discusses in detail some of the advantages and
disadvantages to adopting end-to-end Lync Strategy. The information shared in
the report will help enterprises execute planning up front, and answer critical technical questions before
Unified Communication deployment; thus allowing enterprises to achieve the savings, customer
support, and solution high availability.
For further details download the complete report Pros and Cons of Microsoft Lync.
About
Alsbridge Inc.
Alsbridge provides world class sourcing advisory and benchmarking services for
the CIO, CFO and CPO. We’ve helped
hundreds of companies reduce costs and get more value from their vendors. Our experienced consultants leverage
proprietary tools and information databases to identify and engage the optimal
vendors for your situation, negotiate best practice terms at fair market
prices, and improve the way you work with your vendors. Alsbridge clients utilize the most cost
effective and value added sources globally for IT infrastructure services,
hardware and maintenance, network services, software and maintenance,
application support and development, business processes and cloud services.
Alsbridge was ranked the #1 outsourcing advisor in the world by the International
Association of Outsourcing Professionals (IAOP) based on the value delivered to
clients. This commitment to delivering
value to our clients has made Alsbridge a distinguished member of the 2010 Inc.
500 fastest growing privately held companies in America.
