Enterprises
first need to weigh the pros and cons of Microsoft Lync in order to determine
if Lync is the right solution for them, according to Alsbridge Inc., a benchmarking,
sourcing and transformation advisory firm. The latest report by Alsbridge, The Pros and
Cons of Microsoft Lync, offers a guide to enterprises to facilitate the
decision to utilize Microsoft Lync as an enterprise telephony communication
application.
The consideration and potential use of Microsoft Lync for telephony and
unified communications is thought to be a passionate topic inside enterprises
today. The most common challenges faced by infrastructure groups today include;
desktop, telephony, and networking groups. These clearly define support roles
like contracting, deployment, ongoing service support and management all of
which are essential to support Microsoft Lync as telephony and unified
communication engine.
Alsbridge
CEO, Chip Wagner says “Even before ownership and decisions are made, concerning
support and operating structure, enterprises first need to weigh the pros and
cons of a Microsoft Lync investment and then determine how they should proceed.”
Microsoft has come a long way from the early days of Office Communication
Server (OCS), improving their unified communication offering, capabilities and
vision. The capabilities of Microsoft Lync, which includes instant messaging,
presence, video, email and telephony, are highly robust offering strong value
for enterprises. However, there are also numerous technical challenges and complexities in deploying a Microsoft Lync solution. If one cannot
afford workarounds, delays, and higher than standard labor costs then one should consider other solutions
or hybrids and not put all your eggs in a single basket with Microsoft.
“Enterprises need to execute planning up front,
and answer critical technical questions before Unified Communication deployment; thus allowing them to achieve the savings, customer support, and
solution high availability,” says Dieter
Thompson, President, Alsbridge Inc.
The report discusses in detail some of the advantages and disadvantages
to adopting end-to-end Lync Strategy. The complete report can be downloaded by
visiting Pros and Cons of Microsoft Lync.
About
Alsbridge Inc.
Alsbridge is a global consulting firm that helps companies transform and
optimize the way they purchase, manage and leverage technology and business
processes. We have over 175 team members on 4 continents serving
over 200 clients a year including more than 40% of the Fortune 500.
Alsbridge has helped hundreds of companies reduce costs and get more value from
their vendors. Our experienced consultants leverage proprietary tools and
information databases to identify and engage the optimal vendors for your situation,
negotiate best practice terms at fair market prices, and improve the way you
work with your service providers. Alsbridge clients utilize the most cost
effective and value added sources globally for IT infrastructure services,
network carrier services, hardware and software, application support and
development, business processes and cloud services.
EDITORS/WRITERS:
Journalists interested in covering the above topic or interviewing one of our
SMEs please contact:
Scott Tims
Office: 214-378-7970 ext. 278
stims@thepointgroup.com
www.alsbridge.com
