One of the toughest jobs in outsourcing is tracking the impact various
changes may have on your outsourcing business case. Knowing what these changes
are and how to best manage them will make a meaningful difference on your
business case, according to Alsbridge Inc., a benchmarking, sourcing and
transformation advisory firm. The latest report by Alsbridge spells out
thirteen questions that outsourcing buyers need to ask in their outsourcing
business case in order to be better prepared for the potential changes and
hence have a more successful business case.
“What happened
to the savings promised in your outsourcing business case?” is a question
that is often raised by the higher management, twelve to eighteen months post
signing the outsourcing contract. In
order to ensure you have the right answer to this question, you should
anticipate any potential changes in your outsourcing
business case by proactively asking questions related to the following
areas:
Alsbridge
Inc., CEO Chip Wagner says, “The outsourcing business case should include
the financial impact from any clauses that were agreed to in negotiations that
would alter your updated outsourcing business case as well as methodically
taking into account any changes in assumptions that would have material impact
on your bottom line.”
“There are a number of actions and forces – some you can control and
others you can't – that can significantly alter the savings, quality
improvements, and capability uplift you planned to achieve in your outsourcing
contract,” says Dieter Thompson, president, Alsbridge. “Knowing what these
changes are and how to best manage them will make a meaningful difference on
your business case going forward.”
Rarely do we ever find an environment totally static. Therefore to be
better prepared for tackling the potential changes affecting your outsourcing
contract, ask the above 13 questions in your business case. For complete
details on these questions, download the full report 13
Insightful Questions to Ask in Your Outsourcing Business Case.
About
Alsbridge Inc.
Alsbridge is a global consulting firm that helps companies transform and
optimize the way they purchase, manage and leverage technology and business
processes. We have over 175 team members on 4 continents serving
over 200 clients a year including more than 40% of the Fortune 500.
Alsbridge has helped hundreds of companies reduce costs and get more value from
their vendors. Our experienced consultants leverage proprietary tools and
information databases to identify and engage the optimal vendors for your
situation, negotiate best practice terms at fair market prices, and improve the
way you work with your service providers. Alsbridge clients utilize the
most cost effective and value added sources globally for IT infrastructure
services, network carrier services, hardware and software, application support
and development, business processes and cloud services.
EDITORS/WRITERS: Journalists interested in covering the
above topic or interviewing one of our SMEs please contact:
Scott Tims
Office: 214-378-7970 ext. 278
stims@thepointgroup.com
www.alsbridge.com
