Email: the largest form of corporate communication, and perhaps the most neglected

 Regardless of how successful you become as a manager, communication is always a skill that can be improved upon.  “At the most fundamental level,” Says Gerry, “a lack of communication projects a lack of education.  Considering how often people in management misspell words in documents and emails. This form of corporate communication seems to be the most neglected.”

Too often emails take too casual a tone for the workplace, and include spelling or grammatical mistakes.  Gerry’s suggestion is to make sure that before you send that email out and hit the “send” key ask yourself, “Is this the image I want to project out to my team/management/customers?”  Also, take advantage of the built-in spell checker that is available with the email client you use.  Think of email as a permanent, written record of your professional persona and treat it with care.

Another area of communication that Gerry sees as overlooked by rising managers, is active listening.  “Do not underestimate the power of being a good listener.” Gerry continues; “Particularly in high performing teams, there are often several individuals vying for a chance to be heard, to monopolize time in meetings, to get “face time” with management.”  Listening allows you to better formulate your responses.  As a manager, it allows you to actually consider the needs of your staff and react accordingly.  As an added bonus, this is a skill that is highly valued outside of the workplace and will help you in all situations.  Everyone wants to be heard.

Finally, Mr. Czarnecki suggests that you resist the temptation to speak the first thing that comes to your mind—particularly in meetings.  Allow a brainstorming session to come full circle before taking it into a different direction.  During a time when our human resources may be reduced,   it is so valuable to allow a team member to fully articulate an approach before providing feedback.  This is where Gerry’s point of “active listening” comes in again.  Resist the urge to jump in and take the lead when your team is working through a problem.  If they are not struggling for direction, but actually working through it, let that process mature and get to completion without interfering.  Sometimes, knowing when not to speak is one of the most effective forms of communication.

About Lead with Love

Gerry Czarnecki zooms-in on the various generations, and addresses their need for engagement, personal interest and enjoyment in their work place. By showing managers how to lead with love, and validating the need of employees to be lead with love. Czarnecki has pieced together what might be the first vision of leadership to energize all associates to achieve desired organizational peak performance while each individual achieves personal satisfaction and success.

About Gerry Czarnecki

With over 40 years of experience as a leader, C level and senior executive in Fortune 100 companies (like IBM and Bank of America), privately held companies, closely held public companies and large and small non-profits, Gerry has been consistently committed to sharing his experience and vision by coaching organizations to achieve peak performance through effective leadership, focused strategy, superior organization and sound financial management. His enlightening management philosophy has led to the writing of his books: “Success Principles for Leaders”, “You’re in Charge…what now?”, “You’re a non-profit director…what now?” and his most recent creation, “Lead with Love”, due to publish April, 2010.

Read more about Gerry & his newest book, Lead with Love: http://www.gerryczarnecki.com/

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