Carithers Florist Offers Incredible 200% Guarantee

ATLANTA, GEORGIA. (June 23, 2014). Carithers Flowers, the second generation, family-owned Atlanta florist, announced that they have a 200% satisfaction guarantee now in place to ensure the highest level of customer satisfaction possible in terms of the overall service experience as well as refunds and returns.

In commenting on their guarantee policy, Carithers Flowers Founder Charles Carithers said, “Everything we do is with the sole purpose of meeting and even exceeding customer expectations when they do business with us, whether it is online, on the phone, or in our flower design shop. Even when we focus entirely on the customer, the unexpected can happen. For example, we may have to substitute a flower variety and it may not look exactly like the bouquet pictured or ordered. There may also be those times when a customer may need to cancel an order so we try to provide a policy that is fair but that also acknowledges that proper notice must be provided.”

Carithers Flowers offers its 200% Customer Satisfaction Guarantee with every flower arrangement they deliver for returns and refunds. If a customer is not satisfied with the flower arrangement, they can simply contact the Atlanta florist’s customer service department at (770) 980-3000(770) 980-3000 to discuss the problem. The florist will refund the purchase or they will replace the original flower arrangement with one of twice the value of the original purchase and redeliver it on the day the customer selects.

Carithers added, “Most companies offer a 100% satisfaction, but we decided to go the extra distance with the 200% guarantee because of our policy of replacing any flower arrangement that does not meet expectations with one that is twice its value. This provides value in the customer’s eyes and shows them that we are willing to do even more to ensure their satisfaction.”

About Carithers Flowers

Carithers Flowers was started in 1973 by founders, Larry & Jane Carithers.  Their customers and partners include many Fortune’s 1000 companies, well-known retail brands, celebrities, and families who have patronized Carithers for three generations.  Award winning florist, Charles Carithers perpetuates the customer focused tradition.  The Carithers’ difference is to help their customers recognize, celebrate, and share the special moments and special people in their lives.  Discover why Carithers is voted best florist in Atlanta year after year. For more information, please visit www.carithers.com. Follow Carithers Flowers on: WooEB, Twitter, WordPress and Facebook.

Contact Information

Charles Carithers

404-542-0809404-542-0809

charles@carithers.com

info@carithers.com
www.carithers.com