Managing Director Bill Huber of Alsbridge, Inc., an award-winning
benchmarking, sourcing and transformation advisory firm, will serve as a
moderator, panelist and instructor on topics about next generation Business
Process Management (BPM) at the NASSCOM BPM Strategy Summit, Sept. 16-17,
in Bangalore, India. Themed “Making hyper-growth a sustainable business
reality,” this year marks NASSCOM’s 16th edition of the
conference.
“The global BPM industry is quickly shifting from a
cost-based to a value-based proposition, and next generation models such as
Business Process as a Service (BPaaS), cloud, analytics, and robotics are
challenging the established paradigms of sourcing,” said Huber. “This summit,
focused on next generation BPM models and strategies, is very timely, and I
look forward to contributing to these conversations.”
Huber will moderate the panel discussion, ‘Who
Moved My Cheese – Capturing Value in Next Generation BPM Relationship’ session
on Sept. 17. The discussion will address next generation models that are
challenging the established paradigms of sourcing. The discussion focuses on
understanding this dynamic environment, changing customer expectations, and how
to capture value in the next generation relationships.
Huber also will lead a master class session, ‘A
business case development beyond cost savings’ on Sept. 16. The class will
explore approaches to capture the value add of BPO including: improved insights
from analytics, operational improvements to upstream and downstream functions,
improved revenue through improved market agility, market insights and customer
care, and the cost and benefits of risk management.
Additionally, Huber will serve as a panelist for a
discussion on ‘De-Risking Business: Protection of Confidential Data is a Key
Corporate Priority’ on Sept. 17. The session will focus on highlighting
specific issues around confidentiality in the industry, discuss ways to address
them in a systemic way, and unveil an Industry Code of Conduct to
institutionalize it going forward.
For more information about the summit, please visit www.nasscom.in.
About
Alsbridge Inc.
Alsbridge is a global management consulting firm
that helps companies enable their businesses and reduce costs by optimizing
their service provider relationships. As a trusted advisor to over 40% of
the Fortune 500 and FTSE 250, we work with over 200 clients a year on over $11b
in spend. Our experienced consultants leverage market insight and deep
benchmarking databases to help clients align their requirements to the optimal
vendor solution, apply best practices, negotiate terms at fair market prices
and improve relationship governance. We help clients utilize the most
cost-effective and value-added sources globally for IT infrastructure services,
network carrier services, hardware and software, application support and
development, business processes and cloud services.
EDITORS/WRITERS: Journalists interested in covering the above topic or interviewing Bill
Huber may contact:
Laura Mersinger
Office: (214) 696-6410
