iConnectiva is proud to announce addition of Sprint to their ONEVIEW Analytics customer portfolio.
iConnectiva ONEVIEW platform utilizes advanced detection techniques ranging from Neural Analytics, Link Analysis, Rules and Intelligent Alarm Analysis etc.
The information anomalies across multiple networks involving real-time data and is capable of detecting emerging characteristics on account/transaction activity as they occur. By aggregating the information this distinguish operator can identifying the relevant people to receive a specific offer or product, increasing customer satisfaction & retention by only offering products for which they qualify, said Adam Maghrouri, President of Americas for iConnectiva.
They will be able to analyze Customer intelligence base as a whole to identify key customer segments and establishing a framework for different treatments and interactions, e.g. cross sell new product offerings, continued maghrouri.
ONEVIEW’s Customer intelligence identifies product and services affinity to capitalize on sales opportunities in the current customer portfolio. Exploring linkages between the products/services customers presently buy and the ones they might be persuaded to buy. Identifying the most valuable customers to ensure they are retained
The beauty of ONEVIEW platform is in the flexibility of sharing it across different groups with in the network for Capex & Opex by adding different modules on top of the platform. Said Maghrouri.
iConnectiva is an Analytics Solutions, OSS/BSS & Infrastructure Solutions Provider with vast experience in a wide variety of Telecommunications, Utilities, Financial, & Enterprise environments.
Sprint is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the last four years.