In a world where convenience is purchased at a premium, Walmart (NYSE: WMT) is charging towards the top offering InHome Delivery service, where a Walmart associate acts as your personal shopper, delivering your groceries directly to your fridge.
CEO Doug McMillion said at the shareholders’ meeting, ““Once we learned how to do pickup well, we knew it would unlock the ability to deliver.”He continued on to say, “But what if we not only cover the last mile to customers’ homes but even the last few steps? What if we put their groceries away inside their kitchens or garages? Imagine keeping homes in stock like we do stores.”
Test cities include Kansas City, Pittsburgh and Vero Beach which will cover a population of nearly 1 million Walmart customers. McMillion states, “We’ll learn, and scale from there,”
As a safety precaution, the associates chosen to enter your home have been “vetted” and will enter a property via smart technology such as through a garage or kitchen. In order for the associate to gain access to your home, a wearable camera that must be streaming or recording must be engaged or access will be denied to the property.
The homeowner will be able to watch the live stream remotely and even replay the delivery. Once the groceries are safely placed in the fridge, the associate will lock your property and leave.