Convergys Corporation (NYSE:CVG) has announced that it has received two awards from Brandon Hall Excellence in Learning Awards for its leadership in innovative learning. The company has received nine awards from Brandon Hall since 2005. This year the company was honored with the Gold award in the Best Integration of Learning and Talent Management category. It also received the Silver award in the Best Learning Team category for the development of a Home Agent training solution. The awards were presented by Brandon Hall Research, a leading research firm in training and development.
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Convergys Corporation (Convergys) is engaged in relationship management. It has three segments: Customer Management, which provides agent-assisted services, automated self-service and technology solutions; Information Management, which provides business support system and operational support system (BSS/OSS) solutions, and Human Resources (HR) Management, which provides global human resource business process outsourcing (HR BPO) solutions. In September 2008, Convergys announced the closing of its acquisition of Intervoice, Inc. In October 2008, the Company announced the acquisition of Ceon Corporation, a developer of product lifecycle management and multi-play fulfillment software for communications service providers.
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