News / Business
PR - Study: Equipment Industry Users Recommend Better Mobility and Anti-Spam Solutions
Users in the Computer, Network and Telecommunications equipment markets are unsatisfied with the email experience
Peter Brockmann, President of Brockmann & Company said, "Email is a very important communications application (87%) for organizational success in the computer, network and telecom equipment industries. Email is also identified as very important in the job performance of 89% of respondents from these industries. Yet, only 20% of users are very satisfied with their email experience. Improving mobility and spam-control in this market is recommended as the most desirable improvement."
"This market receives 5% fewer email than others. "Although more emails originated from automated business processes,users received fewer unsolicited emails from vendors and fewer spam messages," added Brockmann.
This report is the latest in a series of Messaging reports on the practices and insights within various industry groupings.
About Brockmann and Company
< Brockmann and Company is a consulting and advisory firm serving high tech equipment & application vendors and service providers. Clients accelerate growth through customer research & thought leadership. Our motto: "In God we trust, all others bring data." Learn more at http://www.brockmann.com.
