Lithium Technologies has announced that it has hired two new executives to its client services team. The company has hired Amy Kelman for the position of Vice President of customer Success for the Americas. Giorgio Weston has been hired for the position of Vice President of customer Success for EMEA and APAC. Both Kelman and Weston will collaborate with the company’s Chief Community Officer Joe Cothrel for the development of programs and strategies. These programs and strategies will help the company’s clients gain value from their customer networks across the social web.
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Lithium is the leading provider of Social CRM solutions to power the customer network. Working with market leaders such as Best Buy, Sony, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium is delivering the next generation of customer relationships by unlocking the value of the social customer network. Lithium solutions combine the power of online customer communities with the broader social web and traditional CRM business processes to inspire customers to innovate, promote, and support on the company's behalf. As a result, businesses measurably improve their marketing and sales, accelerate innovation, and increase customer satisfaction. Lithium's platform is proven in high-volume, growth environments and provides the security, analytics, APIs, and multi-language support that enterprises demand. Founded in 2001, Lithium is privately held with headquarters in Emeryville, California.
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