Online Pharmacy Accessrx.com Now Offers Live-Chat

AccessRX.com, the web's leading online pharmacy since 1999, has just recently announced a brand-new live-chat feature which is immediately available on their web site. A company that already has demonstrated great strengths within the realm of personalized customer service now has taken on an even more personal approach when it comes to serving the needs of their clientele.

“Our customers have shown a positive response to live chat.  They tell me it gives them a sense of security that they are chatting with a live person,” says Kyle Rao, customer service manager for Accessrx.com. The company has striven to great lengths to assure that their web site is already easy to navigate in, but now they are taking that extra step to assure that customers feel safe and secure when shopping at their online pharmacy.

 Not only does Accessrx.com have an integrated live-chat feature that offers the customer a sense of security when shopping online, but it takes what could be just another dull, commercial online shopping experience and adds just the right amount of personalization to the mixture. The end result being a satisfied customer who feels that all of their needs are being met through a company that they grow to trust over time, which ultimately means more reoccurring orders from satisfied, repeat customers.

Another benefit of this addition of the live-chat feature is that customers can get any questions that they may have answered instantly by a caring customer service specialist; simply by clicking a button to ask for assistance. “I wanted to ask a customer service representative a quick question, and live chat allowed me to talk to someone without picking up the phone,” said Accessrx.com customer, Mr. Thomas.

When it comes to buying a prescription medication most patients are going to have some important questions to ask. Live chat enables them to do so, to speak with a live person in real-time and to know that they are being taken care of. “I ended up ordering from you because of the friendly customer service representatives who answered all my questions I had through live chat,” said Accessrx.com customer, Mr. Feldman.

Live-chat has also shown to significantly boost the sales volumes of the companies that implement this system. The more happy and confident customers are out there - the more they are going to spread the good word to their friends and colleagues.   “Live chat has increased our customer loyalty, which has ultimately increased our sales conversions,” says Kyle Rao, customer service manager for Accessrx.com.

But this online pharmacy does not stop their array of customer service orientated amenities at live-chat. They also prominently display a toll-free number where customers can speak over the phone with a caring specialist if they so choose. Between the qualities of their customer service, their SSL secured website and their low prices - Accessrx.com is set to quickly become a dominating force in the world of online pharmacies.

About Accessrx.com

• Accessrx.com has been in business since 1999, and is one of the oldest and most respected pharmacies online.
• They are currently one of the few online pharmacies that do a comprehensive cross-cross check to verify a customer’s date of birth, address, zip code, and other relevant information.
• They only distribute FDA-approved medications such as; Viagra, Cialis, Levitra, Chantix, Propecia, and other leading lifestyle medications.
• They have a staff of caring specialists with an immense focus on customer service.  Their staff is available to handle calls M-Fr 6:00AM to 7:00 PM, and Sat 7:00AM to 5:00PM. 

Press Contact:

Rich Bernstein

Marketing Director