The world’s largest provider of branded casino entertainment, Harrah’s Entertainment, called upon Phoenix Kiosk to provide the hardware and design for several new kiosks. Customers use the kiosks to learn about Harrah’s promotional offers, and to redeem the offers in a hip, interactive way. According to Harrah’s, the kiosks are invaluable because they improve operational efficiency.
Harrah’s chose the impressive Spiire Dual-Display model, which includes a second monitor that can be utilized for advertising and sponsored messaging. The kiosks provide a perfect balance of functionality and style.
“We’re pleased with both the high quality of the units themselves, and the design provided by Phoenix Kiosk,” said Nick Bossing, Phoenix IT Market Manager for Harrah’s. “Our new kiosks provide excellent brand exposure, and the advertising options are exceptional.”
At Harrah’s request, Phoenix Kiosk initially provided a Spiire for demo purposes. After Harrah’s worked with the
kiosk, the entertainment innovator ordered multiple kiosks that were implemented as part of its customer-service offerings.
“Phoenix Kiosk is proud to provide its products to a respected entertainment company such as Harrah’s,” said Alan Work, General Manager of Phoenix Kiosk. “We pride ourselves in providing solutions to the entertainment and gaming industries. Loyalty and rewards programs are vital for casinos, and Phoenix Kiosk provides many
kiosk hardware options for these customer-oriented applications.”
Harrah’s is known for building loyalty and value with its customers through a unique combination of great service, excellent products, operational excellence and technology leadership.
About Phoenix Kiosk
Based in Tempe, Arizona, Phoenix Kiosk (
www.phoenixkiosk.com) designs, manufactures, and distributes enduring, approachable self-service technologies for use in a wide variety of applications. Phoenix Kiosk provides in-house software and hardware design, manufacturing, and distribution, as well as service, support, and supplies (
www.kioskstuff.com). Phoenix Kiosk is a wholly owned subsidiary of Secure Medical, Inc.