Famous Smoke Shop Strikes "Gold" for Second Year in a Row

Pass out the cigars! Famous Smoke Shop belongs to the elite group of 53 online retailers that met the rigid BizRate criteria for outstanding service from September 1, 2007 - August 15, 2008. That makes this the second year in a row Famous-Smoke.com has become a Gold Honoree winner among the eight annual BizRate Circle of Excellence Awards.

Famous-smoke.com was statistically above the Industry average on all seven of the following metrics, and their survey volume was in the top10% of merchants.

Point-Of-Sale
Ease of Finding Products
Product Selection
Overall Satisfaction
Product Met Expectations

Fulfillment
On-Time Delivery
Customer Support
Repurchase Intent

Additionally, Famous-smoke.com currently holds an overall Shopzilla.com rating of 9.3.  To learn more about how they accomplished that, see Famous Smoke Shop's Report Card and Customer Reviews.

About BizRate
BizRate is operated by Shopzilla, a leading comparison shopping service founded in 1996. The company's mission is to enable shoppers to quickly and easily find compare and buy anything, sold by virtually anyone, anywhere. Each month, Shopzilla connects millions of consumers with thousands of stores. In June 2006, Shopzilla attracted over 18.9 million unique visitors according to ComScore. Shopzilla also operates the BizRate consumer feedback network that collects millions of consumer reviews of stores and products each year.

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Founded in 1939, Famous Smoke Shop is the nation’s leading discount retailer of imported handmade premium cigars, cigar humidors, cigar accessories, and offers a free monthly cigar catalog. Famous-Smoke.com has been awarded BizRate's "Gold Honoree" status for excellence in customer service, product selection, customer satisfaction, and per-dollar value.