When rolling out new software
to help clients, most companies outsource or invest tens of thousands of
dollars into research and development. But, as usual, PostcardMania discovered
an untapped talent within its own staff and MyPostcardMania.com was born.
The Clearwater, FL marketing
firm, which was built from nothing and taken to national prominence by the
founder and CEO, Joy Gendusa, got their breakthrough technology from a hidden
gem within their own company: Preston Litton, a twenty-year-old in their IT
department.
Litton did it all on this
project: inventing, developing and programming the new site, which gives customers
the ability to view status updates and postcard designs on all past and current
orders with their individual secure login.
The website acts as a
one-stop-shop for PostcardMania clients, relaying all the information they
need. Litton hopes this will streamline the process from both sides — saving
customers time, and allowing staff to focus on increasing productivity.
“This new MyPostcardMania.com
website is awesome!” says Jesse Lee of Tampa Bay Commercial Writing &
Design. “Your company’s value to me has gone up exponentially! Everything I've
had to call you about… is now all in one place. I love it! Thumbs way up on
this one!”
Many other clients reported
similar satisfaction, much to the delight of Gendusa. “I couldn’t be happier,”
she says, “we try to foster an atmosphere of creativity and teamwork here, and
to see one of our youngest employees step up like this is really, really
exciting. Plus, the site improves our customer service — which I didn’t think
was possible!”
PostcardMania continues to
make something out of nothing with this latest addition to their incredible
customer service program, further proving their dedication to making their
clients’ lives (and jobs) easier.
About
PostcardMania:
PostcardMania is one of the
nation’s most effective marketing companies specializing in lead generation for
small to large-sized business. They were featured on the Inc. 500 and 5,000
lists and offer complete marketing campaigns with graphic design, printing,
mailing list acquisition, mailing services, website development and email
marketing services — all while continuing to educate clients with free
marketing advice.
In a year where most
marketing firms are cutting back, PostcardMania continues to grow, printing 4
million and mailing 2 million postcards each week and representing more than
40,000 customers in over 350 industries. Visit www.postcardmania.com.
