Salon etiquette advice for hairdressers has recently been posted to BeatuySchools.edu. The article, Maintaining A Happily Ever After In The Salon, features cleaver advice for salon professionals and future professionals. The article states, “A customer’s first impressions of you can make the difference between a returning client and someone who recommends you to friends, or a short list of clientele,” and further examines a salon professional’s best approach toward new clients, tardy and condescending clients.
Situations such as unhappy clients or “bad apples” are further discussed and the article indicates professionals shouldn’t “respond to bad behavior with bad behavior,” rather a professional should seek other options, even recommending another hairdresser to assist an unhappy client.
The segment, Watching the Clock Like Cinderella, talks about handling clients who don’t keep their scheduled appointments, and thereby infringe on other waiting customers.
Much of the article's advice offers ideas and guidance on handling all types of clients and how professionals should maintain their composure, since in the long-run, cool and level-headed thinking will pay off in the form of a growing list of clientele, income and professionalism.
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