Horizontech, Inc. (HTI), a
Global information technology and document solutions company, today announced
the official release of Virtual UAACloud. Virtual UAACloud gives internal
business operations the ideal control over their cost to manage
undeliverable-as-addressed (UAA) mail. This area of mailroom processing, if
unaddressed, creates accuracy, timeliness, customer service, cost and audit
issues for companies. This solution is a specialized implementation of our
generalized mailroom workflow solutions and automation tools. The solution
incorporates multiple, proven integrated industry leading technologies in
software, hardware and systems workflow design and interfaces them with a
customer’s existing in-bound mail room(s), third party managed mail room(s) or
as a complete outsourced program. The Virtual UAACloud gives companies:
* Integrated Document Workflow and Enterprise Management Software - proprietary
XperTran®, runs your internal return mail document workflow for all document
types, across business lines and incorporates compliance requirements for
indexed and archived image repositories.
* Guaranteed Quality Levels from Data Entry - critical to a return mail
operation, HTI’s platform for Quality Control and Quality Assurance guarantees
accuracy from documents that require manual conversion to data. System tools
and processes, instead of manual operations, now control Quality.
* Reduced Cycle time with processing - manages a life cycle process for return
mail, including research of bad addresses from weeks to days, eliminates all
backlogged return mail.
* Advanced Technology Integration - UAACloud works with your existing on-site
scanning operation, including data entry, ICR, OCR and bar code read
capabilities across all document types. HTI also deploys hardware for for
automating the return mail life cycle, including bar code readers, email
printers and the proprietary software to drive the devices.
* Risk Management verifiable Audit control - software and document workflow
processes provide an audit trail, accounting for each piece of undeliverable
mail as it cycles throughout processing.
* Global Resources - scan on site in your facility utilizing your resources
and/or utilize our sites for scanning and have both onshore and offshore
controlled data entry from one single company. Or a company can utilize its own
data entry staff keying into XperTran®.
* Full System Reporting - real time access to reporting, metrics and key
performance data.
* High Performance Address Platform - access to RMS Link, HTI's proprietary
Address Management, Standardization and Search Platform, which yields updates
on 60-80% of incorrect customer address issues (compared to market 10-30%),
updates host platform(s).
"We’ve been at the forefront of technology for many years, with document
workflow, return mail processes and data integration," said David Zook,
President. "We’ve built our systems around quality, tracking and audit,
but our solutions had previously relied on a company outsourcing its clerical
activity to HTI. With this service, our outsourcing solutions are now matched
with our cloud solution, giving businesses decision making control over how this
important problem is solved. We can plug a company into our Cloud, or transfer
the issue completely to an HTI facility, giving companies options while
deploying the nation’s most sophisticated end to end process for managing
undeliverable mail."
Undeliverable Mail continues to be a financial and operational drain on US
Businesses, averaging 1.4 Billion pieces per year for First Class mail. A key
business issue is that while mail volumes are going down with electronic
delivery alternatives, the percentage of returns is going up.
About Horizontech, Inc.:
Horizontech is a Global information technology and document solutions company,
with web-based workflow systems and back-office support. Combining operating
capabilities with multiple, proprietary technologies, Horizontech automates
enterprise business functions including those that reduce and eliminate return
mail, increase operational efficiencies, mitigate risks, and grow revenue.
Press & Media Contact:
Robert S. Hedstrom
Horizontech, Inc.
417 Bridge Street
Danville, VA 24541-1403
847.651.0991
