Close Up TV News recognizes Arrow Electric for its remarkable commitment to quality work and customer service.
One of the most trusted and respected residential and commercial electrical contractors in the Dallas area Arrow Electric is dedicated to providing superior customer service and the highest quality electrical remodeling and repair for homeowners. From the most comprehensive estimating and budgeting during the preliminary stages of a project and efficient project management and administration, Arrow is committed to the highest standards of electrical and construction work, ensuring safe working conditions and productive labor.
“Your electrical system is the heart of your house so it’s important that whoever works on it is someone you can trust,” says Arrow’Electric's founder and President Mark Thacker. "All of our electricians are licensed, insured, background checked and drug tested. There is no electrical job that is too big or too small for Arrow Electric to handle.”
Arrow Electric sets itself apart from the competition through its unique approach to pricing. While most electric service companies typically charge by the hour, Arrow Electric’s “straightforward pricing” provides homeowners with the price of the job before any work begins. An Arrow electrician visits the client’s home to discuss the problem, examine the site, and evaluate the best options for repair, remodeling or replacement. The client is given a straightforward, exact price for the job, and once agreed upon the work can begin. Whether it takes 30 minutes or it takes all day it’s a guaranteed a set price. In addition, Arrow Electric provides a 100% satisfaction guarantee.
“If a customer is not happy with our service they don’t pay us a dime,” says Thacker. “We stand behind that true to the end. If there is a problem, we will do everything in our power to make it right and our employees know that as well.”
Arrow Electric is a Certified Eaton Contractor. Eaton is a national manufacturer of breakers, breaker boxes, and surge protectors, for use in residential and commercial installation. All Arrow electricians have been through specialized training courses and are certified to install and repair all Eaton products. Arrow Electric believes in these products so much that in addition to the lifetime warranty on the Eaton products themselves Arrow offers a warranty for its labor on these products for life.
“Everything here is geared toward customer satisfaction,” says Thacker. “It’s not about the job or the money. It’s about having that reputation that we really want to take care of the customer.”
Close-Up TV News (http://www.closeuptvnews.com) produces Close-Up On America's Business, the premier news magazine television program spotlighting the country's most successful businesses. Close-Up TV News only selects business leaders and entrepreneurs who are making a difference in their industry, highlighting your company's products, services and keys to success.
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Contact Info
Arrow Electric Service
2723 National Place
Garland, TX 75041
Contact: Mark Thacker
Tel: (972) 926-7007
Website: http://arrowelectric.net
Type of business: electrical service company
