Remote Backup Systems, developer of the RBackup and Mercury OEM Online Backup platforms, today announced that it has extended its tech support hours. Tech Support will now be available from 9AM US Central Time to 9:30PM.
“With our release of the Mercury platform, we saw a need for second tier support later in the evening,” explained Rob Cosgrove, CEO, “So, we are making our support department available to all of our customers, including those using RBackup.”
Mercury is being offered as a turnkey solution to companies who want to enter the booming Online Backup market. It is a powerful, white-labeled Online Backup software system with features and functionality designed to compete with the most well-known consumer grade online backup services being sold today.
Completely brandable and localizable, Mercury is multi-lingual, extremely configurable, and designed specifically for use by MSPs as the foundation software for their Online Backup businesses.
The company’s core product, RBackup, has been in production for more than twenty years. It is used by more than 8,500 online backup service providers worldwide.
For more information, see http://remote-backup.com/
About Remote Backup Systems Inc.
Remote Backup Systems Inc. is the global leader in providing turnkey online backup software solutions to businesses and IT Service providers. RBS defines success as providing leading edge functionality, best-in-class customer support, and an unwavering commitment to product quality and customer satisfaction. With a twenty-one year history in Remote Backup technologies, RBS is headquartered in
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