Alsbridge today published new research and insight on innovation in IT outsourcing contracts. The article, entitled “IT Innovation at What Cost?” is available on Outsourcing Leadership, and discusses the gap between expectations and actual delivery by outsourcing providers on IT innovation.
Alsbridge documents a number of tips for maximizing innovation in outsourcing contracts, including:
- Focus on outcome and requirements and be less prescriptive.
- Force the provider to propose solutions rather than just acting as an order taker.
- Think through the process of asking for provider response to your requirements.
- Be descriptive, not prescriptive, by describing the outcomes you desire
Alsbridge’s recommendations are published in the online journal of outsourcing topics, Outsourcing Leadership.
For more information on Alsbridge’s consulting services for outsourcing, call (214) 696-6410 or email inquiry@alsbridge.com. Visit www.alsbridge.com for details on the company’s advisory services for outsourcing, shared services, and benchmarking.
About Alsbridge, Inc.Alsbridge, Inc. is an award-winning global advisory firm, providing unparalleled expertise in outsourcing, shared services, and benchmarking. The firm is fact-based and client-focused, with a proven methodology that fosters success. Alsbridge defines client goals and scope, finds the best cultural fit with providers, refines the best solutions and eases transitions and implementation. Founded in 2005, Alsbridge is the proven, effective difference. For more information, visit http://www.alsbridge.com/.