Horizontech, Inc. (HTI), a Global information technology and document
solutions company, today announced enhancements to its web-based Reporting
platform for undeliverable mail.
HTI’s enhanced platform now gives customers the power of real-time reporting
with performance metrics and analytics. The platform allows customers to manage
automated as well ad-hoc reporting functions for undeliverable mail volume,
revenue, asset balance, address management performance, nixie, COA data and
other document lifecycle metrics. Reports contain transactional, batch and
summary functionality.
Metrics and analytics are built into HTI’s secure web portal, which
allows customers the flexibility of self-service combined with incredible
knowledge to better manage the overall undeliverable mail issue.
"We continue to be at the forefront of technology for managing the
collection, resolution and distribution of data for undeliverable mail",
stated David Zook, President. "We’ve built our own document management
software, address management software and integrated hardware/data
configurations to give companies automation, improved processes and better
control." Larger companies have complex compliance and data requirements, with
varied document, distribution and business requirements. Automating a company’s
support infrastructure, while decreasing costs and IT burden is becoming very
appealing for companies that are searching out industry-best solutions for
non-core business functions.
Risk Management and Audit departments desire accountability for each and every
undeliverable mail piece. "If a company truly wants better control,
security, automation and reporting for managing their undeliverable mail issue,
HTI is a logical choice," says Zook. "There are many industries that
have very stringent regulatory requirements around managing their undeliverable
mail and data, such as Health Care, Financial Services, Credit and Insurance.
As example, we can manage a customer platform with 20 separate operating
centers, hundreds of document types, separate document compliance and
regulatory requirements, multiple host systems, all within a consolidated and
tracked platform."
Customers continue to provide praise for HTI’s market innovations in technology
for managing the issue, as well as the control and audit aspect of the
business. Undeliverable mail continues to be a financial and operational drain
on US Businesses, averaging 1.4 Billion pieces per year for First Class mail. A
key business issue where overall mail volumes are reduced through electronic
delivery alternatives, while the percentage of undeliverable mail is
increasing.
About Horizontech, Inc.:
Horizontech is a Global information technology and document solutions company,
with web-based workflow systems and back-office support. Combining operating
capabilities with multiple, proprietary technologies, Horizontech automates
enterprise business functions including those that reduce and eliminate return
mail, increase operational efficiencies, mitigate risks, and grow revenue.
Contact:
Robert S. Hedstrom
Horizontech, Inc
417 Bridge Street
Danville, VA 24541-1403
847-651-0991
