What has Netkiller been up to these past few weeks? Developing the first
ever pure Google Apps cloud solution for an Ambulance Unit. Netkiller worked with the Forest Hills Volunteer
Ambulance Corps (FHVAC) to design and develop a cloud solution for storing and
dispatching ambulance response in a timely and efficient manner. NICER was
presented last week at Pulse Check, an annual volunteer ambulance conference.
NICER is built entirely on the Google Cloud platform, providing for secure
connections and 99.9% up time guaranteed. Because NICER is built purely on this
platform, it runs within your Google Apps for Education accounts without 3rd
party applications. Google Apps for Education is a free suite of hosted email
and collaboration applications for non-profit organizations.
So what exactly is NICER and how does it work? NICER is a case management
system designed specifically for ambulance units. NICER uses 4 categories of
information to effectively and efficiently store data: Hotline Call, Dispatch
Information, Notification, and Crew. Throughout the emergency response all of
these activities are logged and instantly entered into and accessible from the
program database.
For example, If an emergency call is received, the dispatcher enters the data
into the NICER Hotline Call section. Next, the dispatcher notifies an available
ambulance/crew and enters the assignment into the Dispatch Information and Crew
sections. Finally, as the ambulance notifies the dispatcher of response status,
the dispatcher enters these updates into the Notification section.
Alan Wolfe, the President of Forest Hills Volunteer Ambulance Corps, remarked,
"Netkiller was able to design exactly what we needed to track our
ambulance response. NICER is an easy, convenient and efficient tool that we can
afford."
Key Features of NICER:
- Simple, fast, and effective cloud solution
- Store information regarding emergency calls, dispatch, and updates
- Accessible from any computer with Internet by multiple users
- Search database at any time
- Customizable and expandable based on the needs
How to Get Started:
Our staff will help you to set up Google Apps for Education and NICER for your
organization. Contact us nicer@netkiller.com for more information.
About Netkiller:
NETKILLER is an Information Technology integration firm based in San Jose,
Seoul and Tokyo. The name is originated from the ‘NETKILLER (Network Trouble
Killers)’ community since 1997 (25,000+ members), incorporated in 2004.
NETKILLER has about 10 year history of innovation in IT and Cloud Computing.
Core competencies in several key industry sectors: Google Enterprise Solutions;
Google Apps, Google Earth&Maps, Google Postini, Google Search Appliance
Sales Cloud Solution; Salesforce.com CRM Service Cloud Solution; IT Asset
Management and IT Service Management Service NETKILLER is a Google Enterprise
Business Partner, Salesforce.com Partner (Consulting / ISV / Force.com) and
Google Apps Authorized Reseller. NETKILLER currently has over 20,000 company
accounts including banks, research institutions, government agencies,
universities and multinational corporations worldwide.
Contact:
Harry Jung
Netkiller
2033 Gateway Place, Suite 500
San Jose, CA 95110 - USA
+1-408-573-6891
