Dallas 12/20/2011 5:46:47 AM
News / Business

Customer Satisfaction is at an All Time High for No.1 Sourcing Advisory Firm, Alsbridge, Inc.

Award-winning sourcing advisory and benchmarking firm Alsbridge, Inc., today announced the results of their 2011 customer satisfaction survey, showing 96% of their clients would hire Alsbridge again.

“2011 has been a great year for Alsbridge with over 120 new clients,” said Ben Trowbridge, Founder and CEO, Alsbridge, Inc.  “It’s truly been a pleasure to get to work with so many new and wonderful clients this year and we are looking forward to continued growth in 2012.”

The survey also showed 85% of Alsbridge customers ranked the sourcing advisory firm as Very Good to Excellent as a Consulting Company, and 57% ranked "Knowledge" and "Talent" as Alsbridge’s key strengths.

“The Alsbridge team brought expertise, insights, flexibility, and scalability to us, but more than that they brought objectivity which scored credibility points with me, my team and the providers we were considering. Alsbridge just made all the difference. And they stay in touch with me to ensure ‘all is still well’.”  Mark Gulling, President, Global Business Services at MeadWestvaco.

About Alsbridge Inc.


Alsbridge provides world class sourcing advisory and benchmarking services for IT, finance and sourcing executives. With over 150 consultants located globally, we’ve helped hundreds of companies reduce costs and get more value from their vendors. Our experienced consultants leverage proprietary tools and information databases to identify and engage the optimal vendors for your situation, negotiate best practice terms at fair market prices, and improve the way you work with your vendors. Alsbridge clients utilize the most cost effective and value added sources globally for IT infrastructure services, hardware and maintenance, network services, software and maintenance, application support and development, business processes and cloud services. Alsbridge was ranked the #1 outsourcing advisor in the world by the International Association of Outsourcing Professionals (IAOP) based on the value delivered to clients.  Our commitment to delivering value to our clients has made Alsbridge a distinguished member of the 2010 Inc. 500 fastest growing privately held companies in America.