In the company’s news yesterday,
Drugstore.com, Inc. announced a strategic alliance with Medco Health Solutions, Inc. (MHS), the nation’s leading pharmacy benefit manager providing pharmacy benefits to over 60 million Americans. Under the agreement, Drugstore.com will provide non-prescription consumer health products, along with technical development, operation services, fulfillment capabilities, OTC merchandising, and customer care, for a Medco branded online store being offered to Medco members beginning in mid 2009.
Drugstore.com Chairman and CEO, Dawn Lepore, commented on the plan. “The alliance supports our strategy to leverage the drugstore.com ecommerce health, beauty and wellness platform and extend our leadership in consumer health merchandising, marketing, fulfillment, and customer care.” The head of New Markets for Medco, John Driscoll, added, “We envision this collaboration with drugstore.com will, over time, enable Medco to efficiently develop and deliver a broad spectrum of new consumer-based products and services that complement our prescription drug expertise and extend the continuum of care for the approximately one in five Americans we serve nationwide.”
Medco members, especially those with chronic and complex conditions, will benefit by being presented with a tailored set of non-prescription products aligned with their known health conditions, including an advanced safety net to help ensure that members are informed of potential interactions with prescription drugs they may also be taking, a growing issue with pharmacies. The online system will also support flexible spending account (FSA) services for Medco clients and members.
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