Jay Arthur’s new book, Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition 2nd Edition (McGraw-Hill), debuted in August, 2016.
Jay Arthur, owner/CEO of KnowWare International and a Lean Six Sigma expert, will speak at the American Society for Quality (ASQ) Audit Division Conference 2016. This year’s conference will be held at the Peabody Hotel in Memphis, TN. October 20-21.
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Jay Arthur’s book, Breakthrough Improvement With QI Macros and Excel: Finding the Invisible Low-Hanging Fruit, which debuted in March of 2014, has been translated into long form Chinese language by McGraw-Hill Professional. This 200 page book wil ...
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